What is the lesson we all learned during this years of so much buzz around AI and bots? Simply, if you give to humans an “intelligent” bot they will play with him only trying to see if he is really so smart.
As TechCrunch suggested in 2016, “Chatbots that try to do too much usually fail”. This is why the big “bot revolution” failed in the short term. Facebook M has been a disillusionment and it is a closed experiment. The reason for this failure is that companies were focused on the wrong thing: They were building intelligent bots instead of productive bots.
/wp-content/uploads/2018/08/productive-chat-bot-tiledesk-1.jpg5001420Andrea Sponziello/wp-content/uploads/2018/03/tiledesk-logo.pngAndrea Sponziello2018-08-01 16:20:122019-04-30 19:31:56The new bots? Stupid but productive!